Civil Service Supervisor Practice Exam

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Describe the concept of ‘organizational culture’.

The strategies devised for employee training

The shared values and practices that shape an organization's environment

The concept of ‘organizational culture’ refers to the shared values, beliefs, and practices that characterize an organization and shape its environment. This culture influences how employees interact, make decisions, and approach their work. It encompasses the behaviors, attitudes, and expectations that are prevalent within the organization, which can significantly impact employee morale, engagement, and overall organizational effectiveness.

A strong organizational culture provides a framework for behavior that helps to establish norms and guide action among employees. It reflects the organization's vision, mission, and core principles, which can foster a sense of belonging and alignment among team members. By understanding and embodying the organizational culture, employees can work more cohesively, responding to challenges and opportunities in a manner consistent with the organization’s identity.

The other options do not adequately describe the essence of organizational culture. Training strategies, financial status, and team structure relate to different aspects of an organization but do not capture the holistic, intrinsic values and behaviors that define its culture.

The financial status of an organization

The number of teams within an organization

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